24 hours a day, 365 days a year, by web, phone, or mobile app. Want to see the doctor? Choose "video" as the method for your visit. Feeling camera shy? Choose "phone." Got a busy schedule? Select a time that's best for you by choosing "schedule" instead of "as soon as possible."
You can receive convenient, quality care from a variety of licensed healthcare professionals.
If medically necessary, a prescription will be sent to the pharmacy of your choice. Receive the treatment you need in a timely, expedient manner. In addition, you have the ability to send your visit results to your primary care physician.
Teladoc doctors are U.S. board-certified and licensed to practice medicine in your state. They can diagnose, treat and prescribe medication if medically necessary. When you request to speak with a doctor, we'll ask you where you'd like any prescription to be sent; we'll even help you find a pharmacy near you when you're traveling.
Antibiotics do not fight infections caused by viruses like colds, flu, most sore throats, bronchitis, and many sinus and ear infections1. Instead, the doctor may provide a treatment plan that includes symptom relief for viral infections.
Members can receive treatment within minutes for many common conditions.
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Teladoc is designed to support your relationship with your existing doctor. You cannot request a particular doctor. It is not a means of establishing an exclusive relationship with one of our doctors. All Teladoc doctors are board-certified, state-licensed and go through rigorous training and credentialing.
Yes. Members only talk to actual doctors who are U.S. board-certified internists, state-licensed family practitioners, and pediatricians licensed to practice medicine in the U.S. and living in the U.S. When you request a visit, Teladoc will connect you with a doctor licensed in your state.
Common conditions include sinus problems, respiratory infection, allergies, flu symptoms and many other non-emergency illnesses.
Teladoc is designed to handle non-emergent medical problems. You should NOT use it if you are experiencing a medical emergency.
You cannot request a particular doctor. Teladoc is designed to support your relationship with your existing doctor. It is not a means of establishing an exclusive relationship with one of our doctors. All Teladoc doctors are board-certified, state-licensed and go through rigorous training and credentialing.
Teladoc does not guarantee prescriptions. It is up to the doctor to recommend the best treatment. Teladoc doctors do not issue prescriptions for substances controlled by the DEA, non-therapeutic, and/or certain other drugs which may be harmful because of their potential for abuse. Also, non-therapeutic drugs such as Viagra and Cialis are not prescribed by Teladoc doctors.
Teladoc does not dispense prescription drugs. If the doctor prescribes medication, it is submitted electronically (SureScripts) or by phone to the pharmacy of your choice.
We do not turn patients away because of pre-existing conditions.
Teladoc visits are unavailable outside of the United States.
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